Money Back Guarantee

At Elite Timbers, we proudly offer a money back Guarantee on all our furniture products. This ensures you receive the best quality furniture for your home. If you’re not satisfied with your purchase or the product has any defects or damage, simply return it within 14 days for a full refund. Your satisfaction is our priority, and we’ll do everything we can to make sure you’re happy with your purchase.

Terms and Conditions Apply

Conditions:

• Any quality issues must be reported within 3 days of delivery.
  
• The item must be in the same condition as received.
• The item must be packed in its original packaging.
• Partial discounts may be offered.
• Replacement of damaged or defective parts.
• Collection of the entire product for a full refund.

Important Notes:

• If a customer orders the wrong product, we are not responsible for the mistake.
• If the product is damaged during self-assembly, replacements are possible, but the customer must cover the cost of the part.
• If you change your mind after receiving the product:
  • The item must be packed in its original packaging or be in resellable condition.
  • The customer must cover courier charges or return the item themselves.
• Returns are not acceptable if the product has been assembled or assembly has been attempted.

We value your trust and strive to ensure a smooth and satisfying experience! 😊

Payment Method:

• You can conveniently pay online using any debit or mastercard.
• We also offer a cash-on-delivery option for your ease.

Important Note:

• Elite Timbers does not take any responsibility for cash sent through the post. We strongly advise against using this method of payment to ensure your security and avoid any risks.
• For a seamless and secure shopping experience, we recommend choosing our online payment or cash-on-delivery options.
• If you have any questions about payments, feel free to reach out to our support team.